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How do I fix “disappearing” RAM?

By Michel Munger On February 22, 2011 · Leave a Comment

Question: I used to have 8 GB of RAM listed in my About Mac window but all of a sudden, there is only 7 GB. What do I do?

Answer: There are two possibilities that cover almost all cases of RAM problems.

The first, which is the most frequent, is badly seated RAM. [...]

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What do I do about slowdowns and high page outs?

By Michel Munger On January 5, 2011 · 1 Comment

Question: My use of my Mac is rather intensive. I have large amounts of email, work files and media operations going on. At times, my computer gets sluggish and the “spinning beach ball of death” spins for several seconds. I looked at my Activity Monitor and I noticed that there was very little [...]

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Why does CD or DVD burning fail?

By Michel Munger On August 3, 2010 · 2 Comments

Question: I have been trying to burn a CD/DVD recently with my Mac and it failed. I got a message such as “connection not stable” or “device failed to calibrate the laser power”. What is going on?

Answer: This may sound stupid at first, but just how old is your burner, whether internal [...]

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Do I void my Mac's warranty if I buy RAM elsewhere than Apple?

By Michel Munger On February 23, 2010 · 3 Comments

Question: I am going to buy a new Mac at the Apple Store online. I want more than the default amount of RAM. Should I add it directly to my order at Apple? I am afraid of voiding my warranty by buying it separately and installing myself.

Answer: The first thing you have [...]

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