Mac Support Central

Apps are not updating properly on the Mac App Store

Michel Munger — Tue, 24 Jan 2012 10:26:38 +0000

Question: I have several apps from the Mac App Store and I noticed that installing updates doesn’t work normally. The store doesn’t consider the app updated. I repeated the updates and it didn’t solve the problem.

Answer: This is the kind of odd behavior that often is fixed by deleting associated files. In this [...]

Review: CleanGenius Pro 2.0

Michel Munger — Mon, 23 Jan 2012 11:00:17 +0000

Description

CleanGenius Pro is a utility that handles several routine tasks such as cleaning caches, removing junk files and uninstalling applications. It requires Mac OS X 10.6 (Snow Leopard) or later.

Price: US$12.99 at www.easemac.com

US$2.99 for a more limited version at the Mac App Store

Disclosure

We got the full-featured product [...]

Can I remove Mail.app if I don’t use it?

Michel Munger — Mon, 05 Dec 2011 11:00:38 +0000

Question: I do not use the default Mail.app from Apple. I prefer Mozilla Thunderbird. Can I uninstall it to save space and reduce clutter on my Mac?

Answer: I personally agree with the principle. Mail.app is a decent default option, but there are other email solutions out there and I believe that many are superior. [...]

How do I make the Library folder appear under Lion?

Michel Munger — Mon, 19 Sep 2011 11:00:05 +0000

Question: I installed Mac OS X Lion and I cannot see the Library folder anymore in my Home directory. What can I do to make it appear again?

Answer: It is no surprise to see Apple taking someone away from your eyes, with the fear that you could mess with it. However, anybody who likes [...]

How do I merge PDF files?

Michel Munger — Fri, 16 Sep 2011 11:01:21 +0000

Question: Can I merge the content of PDF files?

Answer: Sure. As a first step, you need to open all the PDFs you want to merge. Select and open them together, at the same time, so they can be in the same window of the Preview application.

Also, you should make sure that the sidebar [...]

Create a bootable DVD or USB key for clean installs of Mac OS X Lion

Michel Munger — Fri, 16 Sep 2011 11:00:24 +0000

Question: How do I create a backup/bootable drive for Lion once I have downloaded it?

Answer: When Apple released Mac OS X Lion, it made several people’s lives harder with its download-only model. or those who could download instead of buying a pre-made USB key, here are two important steps to take in order to [...]

Should I pick PostScript, TrueType or OpenType fonts?

Michel Munger — Fri, 05 Aug 2011 11:08:02 +0000

Question: There seem to be three known formats for fonts. TrueType, OpenType and PostScript. If I need to use or buy any, which should I pick?

Answer: There is nothing simple in the wonderful world of fonts. All of it is very complex, but let’s try to sum things up.

A great font has to [...]

Will Apple really make Lion download-only?

Michel Munger — Tue, 19 Jul 2011 11:37:34 +0000

Question: Apple says that Mac OS X Lion will only be available for download from the Mac App Store if you have Snow Leopard already installed. I don’t have a high-speed connection. Will they make a DVD for people like me? Why can’t I upgrade from 10.5 Leopard?

Answer: This is one of the most [...]

How to print mailing labels without Word or any office suite

Michel Munger — Tue, 05 Jul 2011 11:00:20 +0000

Question: Is there a way to print address labels such as Avery without having to buy Microsoft Word, Apple iWork or any other office suite?

Answer: Absolutely. You may be surprised to hear that the trustworthy Address Book.app does a fine job. No need for complex software to do it when a default application handles [...]

Why we need backups

Michel Munger — Mon, 02 May 2011 11:00:17 +0000

Article by Otto Nikolaus

I think it might be helpful to explain why we need backups. Then the reasons for doing certain things should become apparent.

We need backups because:

1. User error. This is where we delete a file by mistake, or overwrite an older version with a newer one and then realise [...]